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Maximizing Agent Productivity And Security With Workforce Management Software In Contact Centers
In the bustling world of customer service, the stakes are perpetually high—every missed call is a missed opportunity. The reality that the average call center navigates around 4,400 calls each month and lets roughly 48 of those slip through underscores the critical nature of operational efficiency. Enter workforce management software: a vital ally in the […]
The post Maximizing Agent Productivity And Security With Workforce Management Software In Contact Centers appeared first on GBHackers Security | #1 Globally Trusted Cyber Security News Platform.
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Critical Remote Code Execution Vulnerability in Palo Alto Networks PAN
On November 8, 2024, Palo Alto Networks issued a security advisory concerning a potential remote code execution (RCE) vulnerability affecting […]
The post Critical Remote Code Execution Vulnerability in Palo Alto Networks PAN appeared first on HawkEye.